Terms of Use

These Terms of Use govern access to and use of the BrandCanva website and services. By creating an account or using the service, you accept the current Terms without reservation. Contact: support@brandcanva.com .

1. Purpose of the service

BrandCanva provides a software platform supporting project creation and development (onboarding, coaching, AI-generated or AI-assisted content and related features). Website descriptions apply subject to reasonable product changes.

2. Acceptance and changes to the Terms

• Any use after publication of the Terms constitutes acceptance.
• We may amend these Terms; the date at the top of this page will be updated. Material changes may be communicated through the service or by email where required by law.

3. User account

• You agree to provide accurate information and keep your login credentials confidential.
• Activity on your account is presumed to be yours unless you promptly notify us of unauthorized use.
• We reserve the right to suspend or close an account for serious or repeated breaches of these Terms or the law.

4. Access to the service

• The service is provided “as is”. We aim for continuous availability but do not guarantee uninterrupted service (maintenance, force majeure, or reliance on hosting and third-party providers).
• Some features may be in beta or subject to technical or commercial limits.

5. Prohibited uses

In particular, you must not:

• Use the service for unlawful, harmful or deceptive purposes;
• Infringe third-party rights or distribute unlawful, hateful or indecent content;
• Attempt to bypass security measures, extract data in bulk without authorization, overload the system or impersonate another person;
• Resell or rent access to the service without prior written agreement.

6. User content

• You retain ownership of content you submit. You grant us a non-exclusive, worldwide, royalty-free license for the necessary period to host, process and display that content to provide the service, including calls to AI models when you enable the relevant features.
• You warrant that you hold the necessary rights to the content provided and indemnify BrandCanva against third-party claims arising from its use within the agreed scope.

7. Intellectual property

• The BrandCanva brand, interface, texts, visuals and software are protected. Unauthorized reproduction is prohibited.
• Generated outputs may be subject to rights under applicable law and AI providers’ terms. You are responsible for checking your intended commercial use.

8. Subscription and payment

Where applicable, pricing, duration and cancellation terms are specified at subscription (offer, checkout page or order form). This section may not apply if there is no paid subscription.

9. Personal data

Personal data processing is described in the Privacy Policy .

10. Limitation of liability

• BrandCanva cannot be held responsible for business decisions, investments or commitments based on content or suggestions provided by the service or AI models.
• Subject to mandatory law, BrandCanva’s liability is limited to proven direct damages, capped at the amounts you paid for the service during the previous twelve (12) months, where that basis applies.
• To the extent permitted by law, BrandCanva excludes indirect damages (loss of opportunity, data loss not attributable to gross negligence, and loss of revenue).

11. Termination

You may stop using the service at any time. We may terminate or suspend access for breach of these Terms, with notice where circumstances allow.

12. Governing law and disputes

These Terms are governed by French law. Disputes fall within the jurisdiction prescribed by law, subject to the mandatory consumer protections of the French Consumer Code that prevent contrary agreements.

13. Contact

For questions about these Terms: support@brandcanva.com .